Notes

Slide Show

Outline

1	Anger Management Pastor Howard Simon M.A. CFLE & Michelle Simon B.S.
2	Principles of Conflict Resolution Recap Accept that Conflicts are Inevitable. Seek First to Understand, then to be Understood. Understand and Utilize the Principle of Empathetic Listening. Agree to Disagree Agreeably. Practice the Noble Principle of Forgiveness Select Appropriate time and place to resolve conflicts Understand and Utilize the higher levels of conflict resolution.
3	Anger Management Anger is an internal, natural, emotional state which emerges in response to the perception of THREAT FEAR HURT POWERLESSNESS
4	Anger Management Anger can either be POSITIVE NEGATIVE
5	Anger Management Unmanaged Anger usually interferes with: TEAM WORK LESSONS PRODUCTIVITY ERODES TRUST DEMINSHES VOCATIONAL ENERGY STIFLES CREATIVITY CAUSES THE WORK ENVIRONMENT TO BE: NEGATIVE HOSTILE FRIGHTENING
6	Anger Management Anatomy of Anger Thoughts
7	Anger Management Anatomy of Anger Feelings
8	Anger Management Anatomy of Anger Physical Response
9	Anger Management Anatomy of Anger Behaviour
10	Anger Management Inappropriate Anger Expressions Acted out of Anger Uncontrolled Anger Self Centered Anger Undercover Anger
11	Anger Management Inappropriate Anger Expressions Rigid Anger Escapist Anger Shocking Anger Strange Anger
12	Questions ?